FAQ

Our collections are designed for the fashion-forward woman who appreciates timeless elegance in her wardrobe essentials. Whether you’re preparing for professional engagements or weekend leisure, our dresses, jeans, summer sweaters, and blouses are crafted to transition effortlessly through your lifestyle.

We specialize in refined, investment-worthy pieces with thoughtful details—from pleated midi skirts to tweed-trimmed sweaters. Each garment is selected for its premium fabrics and smart luxury design, creating a seasonless capsule wardrobe that exceeds expectations.

We include specific care instructions with each garment. For our premium fabrics, we recommend gentle hand washing or professional dry cleaning to maintain the integrity of intricate details. Our packaging includes protective measures to ensure your pieces arrive in perfect condition.

Currently, our collections focus on standard sizing with select styles available in extended ranges. We’re constantly evaluating our offerings to serve more body types while maintaining our quality standards.

We introduce new pieces seasonally while maintaining our core wardrobe staples year-round. Subscribe to our updates to be the first to know about arrivals.

We accept Visa, MasterCard, JCB, and PayPal for a secure checkout experience. All transactions are encrypted for your protection.

To ensure prompt processing (within 1-2 business days), order modifications must be requested within 2 hours of placement. Please contact [email protected] immediately with your order number.

Absolutely! During checkout, you’ll find options to add elegant gift packaging and personalized messages—perfect for our signature wrap dresses or square neck sheath dresses.

We offer two refined delivery services:
Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
Free Shipping: Complimentary via EMS for orders over $50 (15-25 business days)

All orders receive careful preparation within 1-2 business days, with extra attention given to delicate items.

Yes! We proudly serve fashion-forward women worldwide (excluding some remote areas and parts of Asia). Our San Francisco team coordinates with global logistics partners to deliver premium fabrics to your doorstep. Note that customs fees may apply depending on your country’s regulations.

Once dispatched, you’ll receive tracking information to monitor your package’s journey. We recommend using the carrier’s website for real-time updates, as delivery estimates exclude potential customs clearance delays.

We accept returns within 15 days of receipt for unworn, unwashed items with tags attached. Return shipping is at the customer’s expense unless the item is defective. Refunds are processed to the original payment method within 5-7 business days after we receive your return.

Please email [email protected] with your order number and return request. We’ll provide instructions to ensure your investment pieces are returned with the same care we shipped them.

Currently, we process returns for refunds only. You’re welcome to place a new order for your desired size or color once your return is initiated.

Our San Francisco-based customer service team brings thoughtful attention to every inquiry. Reach us at [email protected] for personalized assistance with deliveries, product details (like our pleated skirts or summer sweaters), or any other questions.

We’re available Monday-Friday, 9AM-5PM PST. Emails received outside these hours will be answered the next business day.

Our headquarters is at 1064 Park Street, San Francisco, US 94107. While we don’t offer in-person shopping, our online boutique is always open to serve your wardrobe needs.